All US orders with a Grand Total (excluding tax and shipping) of $200.00 or more qualifies for free shipping. Customer must order through a Customer Account to take advantage of this savings. Create your Account
International Shipping Information
We offer Free Shipping non-US orders with a Grand Total (excluding tax and shipping) of $350.00 or more. Customer must order through a Customer Account to take advantage of this savings. Create your Account
• Please note, we are not shipping packages to Russia, Brazil, Venezuela, Greece, and North Korea at this time.
• International shipments may be subject to customs and duty fees levied by their local government and will be the customer’s responsibility.
• If you refuse an international shipment you will have the return shipping as well as any customs/duties/fees associated with the order removed from your refund or store credit. Should this amount exceed the entire amount of your order you will receive no money back nor any store credit.
• International Shipments take roughly a week however please allow up to three weeks due to the potential intervention of forces beyond our control.
General Shipping Information
Orders placed M-F before 10AM PST should ship the same business day, unless items are cut and sew then please allow 7-10 days for shipping.
Orders placed after 10AM PST, or on the weekends, will ship out the next business day.
Pre-Order Shipping Information
Estimated ship times will be included on each pre-order item's page, but please note actually shipping dates for these items cannot be guaranteed.
*Business days refers to Monday through Thursday and we are closed on the observed Bank Holidays.
Our customer service hours of operation are Monday through Thursday from 10am-8pm PST.