When We Ship?
- Orders placed M-F before 10AM PST should ship the same business day, unless items are cut and sew( this will be noted on product pages) then please allow 7-10 days for shipping.
Where do we ship?
- We ship Domestic United States,Argentina, Australia, Austria, Belgium, Brazil, Cayman Islands, Colombia, Cook Islands, Costa Rica, Denmark, Finland, France, French Southern Territories, Germany, Iceland, Ireland, Isle of Man, Israel, Italy, Japan, Lithuania, Luxembourg, Netherlands, New Zealand (16 of 17 regions), Peru, Poland, Portugal, St. Lucia, St. Martin, Samoa, South Georgia & South Sandwich Islands, South Korea, Spain, Sweden, Switzerland, United Kingdom, Mexico (2 of 32 states), Norway
- Please message any special requests or questions. CONTACT ME
How we ship:
- All US orders with a Grand Total (excluding tax and shipping) of $200.00 or more qualifies for free shipping. Customer must order through a Customer Account to take advantage of this savings. Create your Account International Shipping Information
- We offer Free Shipping non-US orders with a Grand Total (excluding tax and shipping) of $250.00 or more. Customer must order through a Customer Account to take advantage of this savings. Create your Account
• Please note, we are not shipping packages to Russia, Brazil, Venezuela, Greece, and North Korea at this time.
• International shipments may be subject to customs and duty fees levied by their local government and will be the customer’s responsibility.
• If you refuse an international shipment you will have the return shipping as well as any customs/duties/fees associated with the order removed from your refund or store credit. Should this amount exceed the entire amount of your order you will receive no money back nor any store credit.
• International Shipments take roughly a week however please allow up to three weeks due to the potential intervention of forces beyond our control.
- Shipping rates are based on weight and service selected. If a rate seems unreasonably high to you based on your location please contact and I will look up all the shipping rate options manually for you.
When We Ship
- Regular processing time for shipping in-stock orders is 4-6 days, excluding weekends.
- For Made to order Items to cut,sew and ship is 2-3 weeks. If you have an event or need to add a rush to any made to order item PLEASE email a request or add a note to order.
- You will receive a tracking confirmation once your label has been printed. . Let us know if you still have not received your order tracking confirmation after 10 business days as there may be an issue.
Shipping Service Options
- We offer USPS,DHL,UPS,FEDEX as shipping options. Please contact us with any question regarding service options.
Pre-Order Shipping Information
- Estimated ship times will be included on each pre-order item's page, but please note actually shipping dates for these items cannot be guaranteed.
*Business days refers to Monday through Thursday and we are closed on the observed Bank Holidays.
Our customer service hours of operation are Monday through Thursday from 10am-8pm PST.
Tracking your Order:
You will receive a notification from our store once your order has been shipped. Please make sure you are entering a valid email on your orders so all notifications are sent to the right place.